Privacy Policy

We Superfeet Worldwide, Inc. ("we", "us", "our") operate the website at www.superfeet.com (the "Website"). We are a company registered in United States of America / State of Washington with company number 602 567 765 and have our registered office at 1820 Scout Place, Ferndale, WA 98248. Superfeet Worldwide, Inc. act as Data Controller for the purposes of and as defined in the Data Protection Act 1998 ("DPA"). Superfeet Worldwide, Inc. are fully registered under the DPA and seek to ensure their compliance with the protections the DPA affords you.

Subsidiaries of Superfeet Worldwide, Inc.

Superfeet Canada, ULC.
5-3033 King George Hwy.
White Rock, BC V4P 1B8
Canada
Registration Number: C0425871

Superfeet Worldwide UK Limited
Unit 12 A1 Industrial Park
232 SIR Harry Ladder Road
Edinburgh
EH15 2QA
Registration Number: 975 0094 08

Superfeet Worldwide, Inc. is strongly committed to protecting the privacy of its online users. We do not collect personally identifiable information about individuals, except when it is knowingly provided by such individuals. We do not share voluntarily provided, personally identifiable information for any purpose other than its intended use.

Superfeet Worldwide, Inc. believes that privacy on the Web is important, and we encourage you to read our privacy policy carefully, so that you will clearly understand our commitment and our practices regarding your personal data and how we treat it.

Information Collection

Superfeet Worldwide, Inc. collects personally identifiable information when you use certain features of this website.

How We Use the Information

Superfeet Worldwide, Inc. uses the information you provide to fulfill your online request, facilitate customer service and inform you of our services. We do not rent, sell or otherwise provide visitors' personal information to third parties, such as marketers.[Note: do any other companies, e.g. subsidiaries and/or affiliates, have access to the information when collected? E.g. delivery organizations when fulfilling an order] You acknowledge that it is possible that we could be forced to disclose personally identifiable user information in response to a search warrant or court order and otherwise in accordance with applicable law.

You acknowledge that we will, where required by law, comply with such requests.. Disclosures may also be appropriate to protect our legal rights and the security or integrity of our Website, or in some cases to minimize or to avoid liability. in such cases we will take a proportionate response to such requests for disclosure and act in accordance with applicable law.

Web Log File Data

We collect some basic web log file data about Website visitors. This information includes domain names, IP addresses, website traffic and server usage statistics. This information is used for site management and administration and to improve the content and overall performance of our site.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Please refer to our Cookies Policy [LINK] for further information.

Data Security

Superfeet Worldwide, Inc. makes every reasonable effort to ensure that all of the transactions that occur on our Website are secure. When purchasing our goods and services through the Website, all personally identifiable data is encrypted with Secure Socket Layer (SSL) encryption. SSL is the industry standard protocol.

Subscriptions

If you subscribe to a newsletter or other publication distributed by Superfeet Worldwide, Inc. via e-mail, we will keep your e-mail address in a private distribution list. We do not use this e-mail address list for any other purpose, and we only add individuals at their request. At any time, you may opt out by using the unsubscribe link provided on our website and in the publication e-mail, which will remove your information from the distribution list for that publication. Alternatively please contact customercare@superfeet.com if you require your details to be removed or updated.

Third-Party Service Providers

Superfeet Worldwide, Inc. may engage reputable third-party vendors to help us manage our Website and allow us to provide a better service to our users. Superfeet Worldwide, Inc. never shares with third parties any personally identifiable information you provide when requesting information, except as required by law.

Links To Other Sites

This Website may have links to other sites we think may be of interest to our users. Their purpose is to provide users with convenient access to other sites that might interest them. A link to another site is not intended to imply any an endorsement of that third party's website content or services. We are not responsible for the privacy practices of any sites linked to the Website or not owned by Superfeet Worldwide, Inc. You acknowledge that it is your responsibility to read privacy statements applicable at any such sites. E-mail Communication Superfeet Worldwide, Inc. does not collect your e-mail address unless you voluntarily submit it to us or choose to communicate with us via e-mail. We do not sell or rent any e-mail addresses. When you send email in to Superfeet Worldwide, Inc. via the Website, your message and e-mail address will be forwarded to the appropriate department within Superfeet Worldwide, Inc.

Policy Changes

We will promptly post any changes to our privacy policy on the Superfeet Worldwide, Inc. website. It is your responsibility to review the privacy policy as your continued use of the Website will indicated your acknowledgement of and acceptance of the same.

Deletion and Removal of Information

You acknowledge that Information in our databases and systems which are not personal information will not be deleted. Superfeet Worldwide, Inc. maintains backup files as a protection against natural disasters, equipment failures, or other disruptions in order to lower the risk of losing the valuable data that it needs to run its business. When we remove a record from our main files it does not necessarily remove that record from any of our backup systems. It may take up to six months before all the information in a backup file is completely erased through the normal recycling of backup files. In the meantime, as long as backup records exist, they receive the same privacy and security protections as our other records.