FREQUENTLY ASKED QUESTIONS

 

General

Answers

  1. Q: What is Agion® and what is it used for?

    A:

    Agion® is a proven and natural antimicrobial technology that inhibits the growth of odor-causing microbes.  Agion is based on silver, a naturally occurring element, and has been incorporated into a wide range of consumer, industrial and healthcare products.  The antimicrobial has all the necessary approvals from the EPA, FDA, USDA, NSF and others around the world and it is approved to be used in many applications.

    Superfeet treats the top covers of all of our Trim-to-Fit Premium Insoles with Agion.  Its natural, silver-based antimicrobial is built right into our products to provide long-lasting protection against bacteria.  Agion adds continuous cleanliness to our Premium Insoles - creating a clean, comfortable combination.

  2. Q: How long will Superfeet insoles last with everyday wear?

    A:

    For 80% of consumers, the insoles will last approximately 12 months depending on body weight, type of shoe and the environment they are used in (i.e. walking, running, work and sports). Because everyone is different, we can not indicate how many miles it will take to wear a pair out. We recommend replacing your insoles every 12 months or when you purchase new shoes.

  3. Q: How do I clean the Superfeet insoles?

    A: We suggest an old tooth brush, mild soap and warm water. Let the insoles air dry.

  4. Q: Can Superfeet Insoles be transferred from shoe to shoe?

    A: Yes. Be sure to take the Superfeet Insoles with you when you buy new shoes so you don't buy a shoe that is the wrong size and volume. Remember to remove any factory sock liners, if needed.

  5. Q: Can the Superfeet Insoles be used with heel lifts or full length lifts?

    A: Yes. First make sure there will be enough room in the shoe to accept both the heel lift and the insole. Tape or glue the heel lift to the bottom of the insole.

  6. Q: Do Superfeet Insoles help heel spurs?

    A: Yes, in most, but not all cases. The insoles will help stabilize and reposition the heel bone. At the same time the deep heel cup will hold more of the fat pad under the heel bone for improved cushion and comfort.

  7. Q: Do Superfeet Insoles help Plantar Fasciitis?

    A: Yes, in most, but not all cases. The Superfeet Insoles will help hold the rearfoot close to a neutral position. The neutral position will allow for better bone and muscle alignment. This will help reduce some of the stress on the plantar fascia ligament.

  8. Q: Do Superfeet Insoles help to reduce foot elongation? (the foot lengthens when weighted)

    A: Yes, Superfeet Premium Insoles can help to reduce foot elongation up to 80% on average and up to 90% in some cases.

  9. Q: Do Superfeet Insoles stop supination?

    A:

    No! The foot must supinate! The insole will help to support the supination function within the foot.

    Example: In stabilizing the supination, the Superfeet Insoles will fill voids under the foot to offer improved balance and weight distribution through-out the bottom of the foot. The product will not have biomechanical accommodations for supinated feet. If you have a supinated foot that is experiencing some biomechanical problems, it is recommended you see a podiatrist.

  10. Q: What can I do if the Superfeet Insoles increase my foot and shoe odor?

    A:

    Clean the Superfeet Insoles on a regular basis (twice a week).

    Remove the Superfeet Insoles from your shoes every night to let the shoes and Superfeet Insoles air out.

    Do not wear the same pair of shoes three days in a row.

    Try different brands of socks or nylons.

    Apply a teaspoon of baby powder under and on top of the footbed in the shoe.

    Apply some scented hand or body lotion to your feet.

    Try soaking your feet in warm water and Epsom salts for about 20 minutes, once or twice a week.

  11. Q: What should I do if the footbed makes a squeaking sound?

    A: If the Superfeet Insoles are new, give them two weeks to mold to your feet and the sound should dissipate. If the squeak is still there, then apply some baby powder inside the shoes under the Superfeet Insoles. Apply some baby powder to the bottom of the plastic cap. Check to make sure that the Superfeet Insole is not trimmed too long for the shoe and is jammed into the shoe. The Superfeet Insole needs to work independantly from the shoe. 

DRESS FIT

DELUX Men’s Dress 3/4 insoles can help support your foot and redistribute your weight inside the shoe.
DELUX Women’s Dress 3/4 insoles help support your foot and redistribute your weight inside the shoe.
DELUX Women’s High Heel 3/4 insoles help relieve pressure under the forefoot by redistributing your weight in the shoe.

TRIM TO FIT

Superfeet merinoGREY™ combines the natural properties of Merino wool with the shape of Superfeet Green for all-season comfort.
Superfeet merinoWHITE™ is where all-season comfort meets biomechanical underfoot support.
Superfeet COPPER DMP® provides a personalized fit without the need to heat in an oven.
Superfeet BLACK DMP's unique 3-layer memory foam system features our Dynamic Molding Process® to help distribute plantar pressure and improve shoe fit for sensitive feet.
Designed for maximum shock absorption in athletic and industrial footwear with a removable insole.
Fits wider feet size 3E-6E in athletic and industrial footwear with a removable insole.
Versatile volume and shape fits athletic, casual and dress footwear.
Designed comfort with a full forefoot shock pad for women’s footwear with removable insoles.
Designed comfort with forefoot shock pad for men's footwear with removable insoles.
Ramped heel fits hockey and figure skates, road cycling shoes, track spikes and western boots.
Slim support for cleats, tight-fitting athletic, lightweight running, casual and dress footwear.
Specifically engineered to fit the unique shape of women’s feet and winter footwear.
Specifically engineered to fit the shape of men’s feet and winter footwear.

CUSTOM FIT

Custom BLACK Pro™ features our most versatile shape combined with a merino wool top cover to provide warmth, wick moisture, and stay fresh longer.
Custom KORK Pro™ gives you a personalized fit for maximum support, greater stability, and better edge control.
Customized fit for snowboard and alpine ski boots.
Customized fit for snowboard, alpine, nordic and telemark boots.
Customized fit for athletic and industrial footwear with removable insoles.
Customized fit for tighter fitting footwear.
Customized fit for hockey and figure skates, road cycling shoes and western boots.

MEN’S SANDAL

Men's Premium Sandal with Superfeet support
Men's Premium Sandal with Superfeet support

WOMEN’S SANDAL

Women's Premium Sandal with Superfeet support
Women's Premium Sandal with Superfeet support