INSOLES FOR ACTIVE USE

WHAT ARE THE BENEFITS OF SUPERFEET INSOLES?

The short answer: Superfeet insoles help you move more comfortably so you can spend more time doing what you love.

The longer version: Superfeet insoles provide comfort, pain relief and performance. You can dramatically improve the fit, function and feel of your footwear by adding a pair of Superfeet insoles. The Superfeet shape can reduce foot fatigue and help resolve common foot and lower leg injuries, like plantar fasciitis/heel pain, shin splints, patellofemoral pain syndrome, Achilles tendonitis, IT band syndrome, etc. Finally, you can enhance certain aspects of performance, like going farther or faster, with Superfeet insoles in your footwear.

WHAT MAKES SUPERFEET DIFFERENT?

The signature Superfeet shape, which adapts the flat surface inside your shoes to the contours of your feet for life-changing comfort, unmatched support, and enhanced performance. We also use cutting-edge technology and innovative materials to create insoles tailored to specific activities, uses, and footwear styles.

HOW DO SUPERFEET INSOLES WORK?

Superfeet insoles work by interacting with your foot in ways the ground or a traditional shoe can’t. The human foot is designed to adapt to uneven, natural terrain. Our world has become hard and flat, thanks to man-made surfaces like sidewalks, tile floors and paved roads. For your foot, it’s exhausting, and can be painful. Our proprietary Superfeet shape adapts the generic, flat surface in your shoes to the contours of your foot, making it easier for you to move.

DO YOUR PRODUCTS COME IN PAIRS?

Yes.

WHAT IS YOUR RETURN POLICY?

Superfeet has a 60-Day Satisfaction Guarantee.

If you are not completely satisfied with the Superfeet product, you may return the product within 60 days of purchase for a credit or refund. For products purchased from a Superfeet authorized seller, products may be returned to the Retailer’s retail premises or by post in the manner indicated on the Retailer’s website.

ARE YOUR INSOLES ALLERGEN-FREE?

We strive to create products that do not contain unnecessary chemicals, materials or adhesives. We use quality materials that have undergone extensive testing throughout the manufacturing process.

Superfeet products are tested to ensure they meet the standards outlined in the following regulations: CPSC requirements for Lead, heavy elements and Phthalates, the European REACH Chemical restriction standard and California Prop. 65 hazardous chemical list.

Allergenics are a unique field and are based on individual cases. Given the large range of potential allergenics and how they affect an individual, we cannot test for every case. We endeavor to make our insoles as hypo-allergenic as reasonably possible within the confines of our manufacturing process, but since every allergy is different – whether caused by direct contact, proximity or in combination with other products – we cannot guarantee to you that our insoles are 100% hypo-allergenic based on your individual concerns and sensitivity.

  We manufacture our insoles and packaging with no Natural Rubber Latex (NRL) ingredients. With no FDA approved test for natural rubber latex, we work closely with our supply chain to document that this ingredient is not used in our insole products, but ultimately rely on our supply chain for this information since we cannot independently test for this.

If you know that you may have a chemical sensitivity, we recommend that you try one of our All-Purpose products as these insoles contain the least amount of materials or potential irritants (however, we are not representing that these All-Purpose products are allergen free, they are just the products in our Superfeet line that would have the least amount of allergens for most persons). Superfeet All-Purpose products are composed primarily of Polyester fabric top cover, Polyethylene foam, Polypropylene plastic cap, and an EVA based adhesive. Our other insoles and footwear, while similar, do have additional materials and adhesives and, depending on the nature of your sensitivity and individual case, may not be an appropriate choice for you. Please discuss with your health care provider if you have any further questions or issues, as they are the most qualified to guide you in choosing the best product for you and your individual circumstance.


ARE YOUR INSOLES VEGAN?

Yes. All our insoles are vegan, except for the insoles with merino wool top covers. We recycle merino noils — wool fibers too short to be used in fabrics — to create our felted merino wool top covers.

WHY DOES THE ARCH OF THE INSOLE FEEL FAR BACK?

Some Superfeet insoles may feel different than you expected. This design is intentional — the contours of each insole are positioned to have maximum impact on the way your foot functions as you move. However, your comfort is key — if the insole feels uncomfortable to you, consider a different Superfeet style.

WHAT IS THE “DROP” OF YOUR INSOLES?

The drop of the insole is approximately the thickness of the stabilizer cap—this thickness varies depending on the insole style. We do not make insoles with a zero drop.

HOW DO I USE THE HEEL STABILIZER FOR SUPERFEET RUN PAIN RELIEF INSOLES?

Superfeet Run Pain Relief insoles come with a horseshoe-shaped removable heel stabilizer for extra structure and support. After removing the factory sockliner from your shoes, drop the heel stabilizer in the back of your shoes, flat side down. The side facing up should have a concave shape that the heel of the insole can fit into. Insert your Casual Pain Relief insoles (don’t forget to trim them to size). Rest the heel of the insoles on top of the stabilizer and your good to go!   The heel stabilizer keeps the pain-relieving shape closer to your foot but may not be necessary or could provide too much structure for some feet. The insoles can work without the heel stabilizer as well, just like any other Superfeet insoles. Leave the heel stabilizer in or take it out, whichever is most comfortable for you.   The heel stabilizer keeps the pain-relieving shape closer to your foot but may not be necessary or could provide too much structure for some feet. The insoles can work without the heel stabilizer as well, just like any other Superfeet insoles. Leave the heel stabilizer in or take it out, whichever is most comfortable for you.

SHOULD I CLEAN MY INSOLES? HOW?

It’s a good idea to clean your Superfeet insoles occasionally. Handwash with mild soap and lukewarm water. Use an old toothbrush with soft bristles if needed. Rinse well, remove excess water with a soft towel and allow to air dry, but not near a heat source. DO NOT MACHINE WASH OR DRY — the results aren’t pretty.

HELP, MY INSOLES SQUEAK! WHAT SHOULD I DO?

Most often this is caused by improper fit in your shoes. First, be sure the insole is trimmed correctly. Remove the Superfeet from your shoe. If you see creases in the foam at the toe or sides of the insole, you may need to do some additional trimming. Slightly trim the edges of the insole. There should be a small gap of 1 to 2 mm (that’s about the width of a nickel) between the Superfeet insole and the end of your footwear. If the squeak persists after trimming, try adding some talc or baby powder under the Superfeet insole. Should the squeak be absolutely relentless, give us a call at (800) 634-6618 and we’ll help remedy the issue.

HOW LONG DO SUPERFEET INSOLES LAST?

You can count on reliable comfort and support for up to 12 months or 500 miles, whichever comes first.

Your purchase makes a difference.

Superfeet donates 1% of annual sales to shaping a strong foundation for a healthy future.

Superfeet Worldwide
1820 Scout Place
Ferndale, WA 98248
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800.634.6618
customercare@superfeet.com 


Superfeet Worldwide (UK) Ltd.
+44 (0) 1206 266 992


Superfeet Canada ULC
(800) 538-5471

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